The Best Leaders Are Versatile Ones

It is not an overstatement to say that versatility is the most important component of leading effectively today. To cope with the rapid pace of change, leaders must develop the ability to consider opposing needs and avoid maximizing one at the expense of the other simply because their current skill set makes them more attuned to it. To help leaders understand how to build versatility, this practical model emphasizes the opposing but complementary behaviors that are required: It makes the distinction between, on the one hand, how you lead (in terms of interpersonal behaviors for influencing and interacting with other people) and, on the other hand, what you lead (in terms of the organizational issues you focus them on).